Reel Warranty

We are a Certified Warranty Center for:

  • Abu Garcia
  • Daiwa
  • Okuma
  • Penn
  • Quantum

    Started on November 2022, Shimano requests all warranty claims shall be sent back to their office. For more information, here is the direct link to their warranty page.

    To claim a warranty repair, fill out our Warranty Claim Form and attach a copy of your original receipt.

    All warranty reels will be subject to the discretion of our reel repair technicians who follow strict warranty guidelines. 

    1. Ball bearings and washers are typically not covered under warranty.
    2. If you take apart the reel, it voids the warranty.
    3. If our technicians find corrosion inside the reel, it is not covered by warranty.
    4. Shipping to our location is not covered by warranty. However, shipping back to you may be covered by warranty.

    Warranty covers REPAIRS ONLY – cleaning not included. If you would like your reel(s) to be cleaned as well, please clearly state that on your form, and the standard cleaning will be done with an appropriate fee.

    For any questions regarding warranty claims, please send an email to
    [email protected]
    We will get back to you as soon as possible.

    Daiwa and Shimano’s electric reels are recommended to be sent back to their office for a better service.